by Michael Smith | May 28, 2020 | Business, Clients, Custom Software, Featured, IT Support, Websites
One of the largest problems facing any company nowadays is customer retention. According to an analysis done according to Mixpanel’s Product Benchmarks report and a study done by SurveySparrow, the average customer retention rate across various industries was...
by Chet Cromer | Apr 2, 2020 | Business, Featured, IT Support
I’ve been privileged to share my thoughts in the Business Leader for over two years now. During that time, we’ve shared about custom websites, cloud services, and even “how to fire your IT guy” (one of our most popular articles, oddly enough). As I prepared to write...
by C2IT | Mar 20, 2020 | Featured, IT Support, Team
Randy and Ruth Johnson have been serving the citizens of Hendricks County for a combined 17 years through their volunteer leadership of the AARP Tax-Aide Program. Each year more than 30 volunteers prep and train for months to provide free tax preparation services to...
by Chet Cromer | Mar 13, 2020 | Business, Featured, IT Support
As a business leader you are tasked with making decisions well beyond what you had ever envisioned. With the current COVID-19 situation many companies are debating whether or not going 100% remote is an appropriate response. To many people the decision may seem...
by Megan Hesler | Dec 23, 2019 | Featured, IT Support, News
We’re pleased to announce the release of C2IT’s online Help Center. We use the back-end of this tool to process all tickets and support requests for our clients. This can include anything from a request to add a new user to your system to additional content you’d like...
by Chet Cromer | Sep 23, 2019 | Blog, Business, Featured, IT Support
Tap the Wi-Fi button on your phone or the icon on your computer. What do you see? Unless you live in a rather rural area, you’re likely to see a slew of available wireless hotspots. Some you know, others you don’t. Some are tied to familiar locations you frequent and...
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