Who Shut Off The Internet?

Who Shut Off The Internet?

We have a routine at home when tablets start running slowly or the TV glitches out. Someone inevitably hollers out, “Can someone restart the Internet?” This is the sign for someone (normally dad) to crawl under the stairs, fumble around with all the electronics, and...
Burning Bridges

Burning Bridges

Over the past two months, I have written about firing and hiring your IT Guy. Whether your business has an on-staff IT department or simply calls a friend when there’s a technology problem, you know who I’m talking about when I refer to “the IT Guy.” We depend on the...
How to Hire Your IT Guy

How to Hire Your IT Guy

Last month I titled my column “How to Fire your IT Guy.” It was a catchy title I had on my mind for awhile. The world of technology consulting and IT support offers an almost endless variety of options to outsource your technology needs from the one-man-band to...
How to Fire Your IT Guy

How to Fire Your IT Guy

“How to Fire your IT Guy” – sounds like a catchy title to me. It also sounds a little self-serving, since I’m the owner of an IT business that’s always searching for new clients. The truth is, my business has been “fired” before. It’s only happened a couple...