How to Hire Your IT Guy

How to Hire Your IT Guy

Last month I titled my column “How to Fire your IT Guy.” It was a catchy title I had on my mind for awhile. The world of technology consulting and IT support offers an almost endless variety of options to outsource your technology needs from the one-man-band to...
How to Fire Your IT Guy

How to Fire Your IT Guy

“How to Fire your IT Guy” – sounds like a catchy title to me. It also sounds a little self-serving, since I’m the owner of an IT business that’s always searching for new clients. The truth is, my business has been “fired” before. It’s only happened a couple...
Practice Makes Perfect… or at Least Prepared

Practice Makes Perfect… or at Least Prepared

My 7th grade son came home a few days ago and told my wife and I that they’d had a drill at school to prepare for an active shooter situation. The school had done a great job of notifying parents in advance that this drill was going to take place, so we weren’t caught...
REDUNDANCY – Finding Balance in Spare Parts

REDUNDANCY – Finding Balance in Spare Parts

Two weeks ago a client called us with more than a hint of panic in his voice. “Everything is down. The only thing on the server is a message stating that hard drives have failed.” As you’d expect, he wanted us to come out right away. When our technician arrived on...
How Safe is the Cloud?

How Safe is the Cloud?

Backing up our critical files and email is something we’d all agree is important, but we often treat it like flossing our teeth. We know we should do it daily but it’s all too easy to take shortcuts or push it back until the next checkup. You never know when you’re...