Why All the Wi-Fi?

Why All the Wi-Fi?

Tap the Wi-Fi button on your phone or the icon on your computer. What do you see? Unless you live in a rather rural area, you’re likely to see a slew of available wireless hotspots. Some you know, others you don’t. Some are tied to familiar locations you frequent and...
Who Shut Off The Internet?

Who Shut Off The Internet?

We have a routine at home when tablets start running slowly or the TV glitches out. Someone inevitably hollers out, “Can someone restart the Internet?” This is the sign for someone (normally dad) to crawl under the stairs, fumble around with all the electronics, and...
How to Hire Your IT Guy

How to Hire Your IT Guy

Last month I titled my column “How to Fire your IT Guy.” It was a catchy title I had on my mind for awhile. The world of technology consulting and IT support offers an almost endless variety of options to outsource your technology needs from the one-man-band to...
How to Fire Your IT Guy

How to Fire Your IT Guy

“How to Fire your IT Guy” – sounds like a catchy title to me. It also sounds a little self-serving, since I’m the owner of an IT business that’s always searching for new clients. The truth is, my business has been “fired” before. It’s only happened a couple...
Practice Makes Perfect… or at Least Prepared

Practice Makes Perfect… or at Least Prepared

My 7th grade son came home a few days ago and told my wife and I that they’d had a drill at school to prepare for an active shooter situation. The school had done a great job of notifying parents in advance that this drill was going to take place, so we weren’t caught...
REDUNDANCY – Finding Balance in Spare Parts

REDUNDANCY – Finding Balance in Spare Parts

Two weeks ago a client called us with more than a hint of panic in his voice. “Everything is down. The only thing on the server is a message stating that hard drives have failed.” As you’d expect, he wanted us to come out right away. When our technician arrived on...